Text from ELENAHA -
English
LETTER OF COMPLAINT
- Dear Sir/Madam I am writing to lodge a number of complaints during a flight to Florida and back with your company Ocean Air.
- Although everything happened as arranged in your leaflet, there were a lot of problems in the flight which I would like you to know them.
- Firstly, as I saw in your advertisement published in a magazine of the national airport, you offer 4 flights a day.
- The day I took the flight to Florida, all of the flights had a late boarding.
- I had to wait at least more than one hour in the airport.
- This wait made me lose the bus I had to take in order to arrive to the hotel in Florida.
- Therefore, I took a taxi which supposed to pay more money.
- The seat I booked was very comfortable and wide as you offered.
- However, the staff during the flight was rather rude, the contrary that you tendered in the leaflet offering friendly staff.
- On the other hand, I specially booked the flight with your company because I am vegetarian and I always have a lot of problems in order to have lunch during the flights.
- But I was disappointed when you did not have a special diet for vegetarians as you offered in your advertisement.
- To top it all, I would like to tell you that there was not the latest entertainment in the flight.
- I was bored to stiff because you put on TV plane a film that I have already seen very recently on TV.
- Thus, due to all the troubles I encountered during both flights (the food, the boring film, the rude staff and my loss of money with the bus and the payment to the taxi-driver), I am entitled to some kind of compensation and as far as I am concerned, Ocean Air company should take steps to prevent this situation from arising in the future. Sincerely
- ELENAHA
August 2016
100% GOOD (6 votes)
PLEASE, HELP TO CORRECT EACH SENTENCE! -
English