Pesan dari 1lyass - English
formal letter (a customer wants his money back in full)
- Dear Mr Smith I am writing to express my apologies for the service you received during a recent skiing holiday with our company.
- I feel sorry you considered our service properly not good and your last skiing holiday not enjoyable.
- I would like to remind you that our policy does not allow us to refund your holiday in full, but I suggest we give you another proposal unless you hear to the contrary.
- I propose to you a 4-star family-run hotel where you would have the oppportunity to take advantage of various activities including skiing for a one-week holiday.
- This skiing holiday will be in a well-known skiing track near the Alps in France.
- Our company is grateful to you for your confidence and faithfullness, and look forward to offer you this trip for only £675.45.
- If you are interested in this proposal, I will be pleased to send you full details of it.
- If not, it seems only fait that our company should refund you only 17% of your money.
- Hoping you will find the above suggestions of use to you.
- Yours sincerely.
- 1lyassFebruary 2014100% GOOD (1 votes)
TOLONG, BANTUANNYA UNTUK MEMBENARKAN SETIAP KALIMAT! - English