Annna : Hello MR LEE CHEE, I’ve been looking forward to meeting you and welcome to Liège !
Did you have a good travel?
Lee Chee : Hello, the all pleasure is mine and thank you for welcoming me.
Yes, i have had a good travel.
I would like to apologise about the deferment of my trip and also about forgetting to inform you.
Anna : .Don’t worry it doesn’t really matter but what’s happened ?
Lee Chee : .Oh, I have had many troubles I’m going to explain it to you.
Last week I was expecting a very important contract and I received it by email, every think was all right.10 minutes Later the computer crashed!
After several attempts I have managed to set up the computer but the email has disappeared!
I asked to send the mail again but I had to wait 4 hours because of the time difference.
The first problem was resolved after four hours but the second problem happened when I tried to print out the documents… Unfortunately the printer also crashed!
I was worried to fail in entering into the contract and I also was so upset that I’ve forgotten to inform you about the deferment
Anna : .
Oh golly gosh, I’m afraid to hear that but I could give you a hand by printing the contracts.
It will be a pleasure
Lee Chee : .
It’s very kind of you but every think is going wrong.
Firstly the assistant is ill.
Secondly the sales executive has made a big mistake and above all our biggest customer is very upset.
Anna : .What a pity but don’t worry Mr Lee Chee we could sort it out, our assistant, Denise will able to help you by correcting the contract and sending it to your customer.
Lee Chee : .Thank you very much Anna it’s very kind of you.
I would be most grateful if you could print the contracts out and also give it to Denise to correct it then I will send the contract as soon as possible to our customer.
Anna : .The problems are sorted out now.
Every think will be fine.
And now how about having a drink oh, I have forgotten to ask you if you have had lunch and if you need to freshen up?
Lee Chee : .I would be most grateful to you if you give me a fresh drink because I’m really thirsty and I didn’t have lunch in the train.
The trip was very long
Anna : .Certainly and make yourself at home!
You can also use the telephone and the computer freely in the office.
The assistant will be at your service if you need something. Lee Chee : .
Thank you very much and I have to make a call to one of our most important customers from one of the fastest growing company in London.
I have to send a temporary contract too.
Oh, I have brought a gift for you from Japan I hope you will like it.
Anna : .Oh it’s very nice of you, would you like the assistant to help you with your luggage ?
Lee Chee : .oh yes thank you.
Have you ever been to Japan? Anna : .
No, I have never been to Japan however I’ve read a lot about the cultural differences.
A good example that comes to mind is the eye contact; in fact, Japanese lower their eyes when they speak to a superior: it is a gesture of respect.
Besides, when a business a card is handed to a superior, Japanese have to give and receive a business card with both hands.
Finally I have also learned that Japanese bow to each other for greeting.
December 2014
Vota ara! 