Current Corporate Training Trends

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In the world of outsourcing and blurring geographical barriers, effective communication is slipping because of language barriers. Business giants are venturing into virgin markets to seek new fortune and expand their empire. Being the civilized generation that we are, wars are won by conversations and company take-over is through making deals that can’t be refused. The weapon of choice is language. The demand of language training among corporates has reached a record high. With the current stand of improved education standards and technical proficient, the lack of something as important as ineffective communication is baffling.
 
To address this issue, most corporate companies pump in a lot of profits into employee’s language training. The extent of sales, satisfactory customer service, overall business growth and development is fuelled by proficient language skills.
 
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Current trends in the field of corporate language training are:

 
  • Improving English skills: English still remains the language of business transaction. Regardless of the market expanse into non English speaking countries, the language still holds dominance over the market as most written communication is still in English. English also the chosen mode of learning of new technologies and practices. English also opens the channels of communication between employees of the same company who are separated by geographical boundaries. There are also instances when the floor manager speaks in English and the workers speak in Malay, Mandarin or Hindi. The efficiency falls due to communication gap affecting the process of manufacturing. Deadlines are not met as a result. 

 

  • Training on different platforms: with the rise in the number of work from home instances or the dependence on internet and smart phones, many employees seek different platform apart from face to face learning. Training time is shifted to accommodate increasing work commitments and deadlines. Most companies demand  mobile training provision that they can use when they are on a flight or commuting to and from work or in an environment which is disconnected. The option of face-to-face training in language skill is also retained for the employees who choose improvement in conversation skills through practical demonstrations. The trending practice in corporate language training is the implementation of virtual classrooms that are more flexible and engaging than the physical approach.

 

  • Learning new language skills: while English skills are still important, learning new languages help in better collaborations and stronger networks. The relationship between the customer and customer service provider also improves when the dialogue is in the native’s tongue.

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