Opravy

LETTER OF COMPLAINT

• Dear Sir/ Madam, I have just returned from a trip to Florida so I decided to choose your airline.

• I’m writing because I am not really satisfied with the quality as well as the service in my fight.

• What was a terrible for me to fly.

• Firstly, the flight was late boarding from 6:00 to 12:00 pm.

• Secondary, I was disappointed with the service’s staff.

• For example, they didn’t respond when I said hello.

• Furthermore, the food on the flight has not vegetarian option for me while your airline advertised that your airline offer a good choice of food, no problem with special diet.

• About entertainment, your airline have just movies already on TV.

• Finally, I demand that you refund my money immediately.

• Or I feel that at very least you owe me an apology.

• I wait an answer from you.

• Your failfully,