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SALES AND CUSTOMER RELATIONSHIP  Identification of commercial opportunities and making tenders (AO)  Analyse of sales and producing dashboard  Control of telephone speech and customer relationship (conflict, loyalty...)  Purchase of print suppliers products MARKETING  Management of endowments of promotional materials to the sales force  Management of documentations (warning for edition, tracking of customers ‘records for printing before BAT…)  Proposals for improvement of the company image STUDY  Development of ad hoc studies (from the meeting with providers to the synthesis of the study)  Good level analysis of information and creation of professional business PowerPoint presentations relating to different markets for the hierarchy (BU/BI manager)  Independent gathering and assembling information from a variety of sources and preparing presentations  Animation during local teem meetings DATA PROCESSING  Control of pack office (advanced level on Excel)  Business Object  Specific software pour les marches publics (Wanao and Eurydice).

 Specific software for data mining (GERS , OA, OSA Naveboard …) LANGUAGES  English (correct)  Spanish (school) PROFESSIONAL EXPERIENCES Sept 11 – June 13 MUNDIPHARMA – secteur médical (Médicaments) Market Research- Business Analyst  Development of ad hoc studies  Monitoring and analysis of sales  Creation of professional business PowerPoint presentations  Business development  Meeting animation thanks to different supports Sept 10 – June 11 CPB Emballages Commercial and Marketing Assistant  Administration of the company  Proposals to change the corporate image  Management of purchases of merchandise  Recording receipt of cash  Implementation of analysis of turnover and realisation of dashboard Feb09-August 10 MUNDIPHARMA – secteur médical (Médicaments) Commercial and Marketing Assistant  Management of commercial proposals.

(Appels d’offres – marchés négociés)  Monitoring of consumption and discounts year-end.

 Monitoring and analysis of disputes bills and orders with our provider for delivery and billing  Management of daily sales dashboard  Gestion de l’Export.

August - Sept 08 and 11 HOSPITAL JOFFRE DUPUYTREN Replacement hospital care in Geriatrics  Patients care  Toilets  Meal  Environment