Ispravci

Internship

• As I was allowed to spent my last two weeks at the reception, my work day began already at 9 o´clock.

• Corresponding to the Dress Code I went to my master who explained me the process of the day.

• He showed me the reservations in the computer and following I had the task to check the booked rooms if they are in good order.

• It was a French family who have booked a three bed room.

• First of all, I had to checked the booking number and which room I should refer them.

• After the examination I demanded of each family member the identification card or passport.

• I need this documents to full filled the personal details like first name, surname, address, place of birth, date of birth and the identification number.

• Then I bring the guests in their room and meanwhile I told them a little bit about the history of Antichi Ovili.

• Arrived at the room I explained them were the things are, how to use the air conditioner and told them the times for breakfast, lunch and dinner.

• As the guests finished I may issue the invoice and encash the money.

• So, I showed them in a map which different attractions are in the surrounding field.

• The remaining one hour until finishing time, I got assigned to the kitchen where I had to wash the dishes and afterwards to dry it.

• Two-way 17 o´clock I had finishing time.