Help

Hi,
Thanks for your quick reply.
Recently, a friend of mine here has just lost her account.
She told me that she can’t login and also she can’t register with the same email as she had been used before.
Also, in my inbox I couldn’t find her message and when I searched for her username I found nothing.
I wonder if she was being reported by someone and then got banned, but she told me that she didn’t do anything against the rules here.
I have no idea what is happening.
Whenever it is possible, could you do some cross-checking information?
Her username is ”ohlookitsmoon”.
Also, it would be great if you could somehow restore her account.
But if you couldn’t, at least we know what is happening.
And if you also need the email address I could tell you later.

Many thanks.

Hello, when an account has been reported, it is first checked before being deleted if it does not respect the rules of the site.

I see you could add a picture on your profile.

This is a good question. The age does not change automatically on your profile. The date of birth should be entered on the profile. It is a modification to be made.

It’s a problem on our side. It comes from your username having a underscore inside it. we will correct in the next website update. thanks for your understanding.