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• An example of when an organization had to change is when the company where my mom works decided to switch to a home office one month before an official lockdown was announced by the government because of COVID.

• The most difficult thing was for the older generation, they had to learn to use zoom, electronic document circulation, and departments learn to communicate with each other in messengers instead of going to each other’s office as before.

• Of course, people were unhappy with such changes and still wanted to go to the office until they were officially banned by the state.

• People resisted such changes because the new work format was unusual for them and disrupted their order of affairs. to execute changes, the company held free webinars for its employees so that they learn to use new programs for them during working hours and do not waste employees’ free time.

• The company also involved employees in an active discussion of the changes and some improvements were suggested by employees who also later helped to implement these changes.

• As a result, in a month the company switched to a remote type of work, and by the time all other companies were forced to close by order and in a hurry to adapt their business processes, the company where my mother works was already functioning effectively.